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Hotel Provenza Garden, Medellin

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From57US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carrera 35 No 7-58 El Poblado, Medellin, Colombia

Hotel Natura Express is a 3-star hotel situated in El Poblado, Medellín, known for its vibrant nightlife and friendly local atmosphere. It features 58 air-conditioned rooms equipped with modern amenities such as flat-screen televisions and complimentary WiFi. The hotel is just a 5-minute walk from Lleras Park, a popular area for dining and entertainment.

Location

The hotel is conveniently located just 2 miles from Olaya Herrera Airport and offers easy access to public transport, including buses and the metro. Popular attractions such as Poblado Park and Parque de las Luces are within walking distance. For guests looking to explore, tour/ticket assistance can be arranged by the hotel.

Rooms

Each room at Hotel Natura Express is designed for comfort with air conditioning, a laptop-compatible safe, and a desk. Private bathrooms are attached to every room, providing guests with essential amenities. Flat-screen TVs offer in-room entertainment, and free WiFi enables convenient connectivity. Rooms also include phones with free local calls for added convenience.

Eat & Drink

The hotel's onsite restaurant, Sky, serves American cuisine and offers an á la carte menu. Guests can enjoy a complimentary continental breakfast each morning to start their day. The bar/lounge provides a space to relax and enjoy a drink with fellow guests. A daily manager's reception allows guests to mingle while enjoying light refreshments.

Leisure & Business

Hotel Natura Express offers facilities for both leisure and business travelers. Additional amenities include a business center, complimentary newspapers in the lobby, and dry cleaning services. Guests can also access a selection of shops and newsstands within the hotel, and wedding services are available for those planning special events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Single Room
Max:
1 person
10 m² 
Bed options:
1 Single bed
Shower
Air conditioning
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King Room
Max:
2 persons
20 m² 
Bed options:
1 Double bed
Shower
Air conditioning
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Deluxe King Room
Max:
2 persons
22 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Medellin 2.2 mi
Airports
Olaya Herrera (EOH) 2.1 mi
Jose Maria Cordova International (MDE) 17.0 mi
Metro stations
Poblado 1.0 mi
Aguacatala 1.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Paid airport shuttle
  • Housekeeping
  • Tours/Ticket assistance

Business

  • Business center
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled

Room features

  • Air conditioning
  • Soundproofed rooms

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carrera 35 No 7-58 El Poblado, Medellin, Colombia
Map view
Carrera 35 No 7-58 El Poblado, Medellin, Colombia
Nearby
Gallery
Arte Loft Galeria
800 ft
Carrera 36 No 7-10
BiciTour Medellin
600 ft
Carrera 36 10a - 35 Edificio La doble Elle
Lokkus Arte Contemporaneo
1400 ft
Restaurants
Kabuki Cocina Peruana Y Japonesa
900 ft
Carrera 33 8 a 11 Barrio Provenza Sector Poblado
Betty's Bowls
1400 ft
Carrera 32d 7a # 7a-77 Local 01
DDC - Desarrolladores de Cafe
100 ft
Carrera 35#7 60 Poblado
Kebab House
800 ft
Carrera 34 7 129 Provenza
La Paris
600 ft
Carrera 36 7 30
Florez Food Garden
800 ft
Carrera 34 7 95 El Poblado
BBC - Pub Provenza
700 ft
Carrera 34 7 165
Master Sandwich & Co
500 ft
Calle 8a 35-33
Massi's Grab and Go
600 ft
Carrera 36 N. 7-60 Provenza Poblado
Bondi Hot Dog Style
800 ft
Carrera 34 # 7-63
The Chickery
700 ft
Carrera 34 7 114

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly staff
Great location
Poor room conditions
Limited dining staff
7.8/10
Very good
Rooms
5.5
Location
8.5
Service
6.9
Dining
5.6
Guest reviews
7.8/10
based on 25 reviews
10.0
10.0/10based on 10 reviews
Ed
United States of America, January  2025
9.8/10

I had a mixed experience at this hotel. The rooms were soundproof which was great for privacy, but they were quite small and sometimes noisy. The staff was friendly and welcoming, but I did encounter some rudeness from a few team members after a long day of travel. The location was right in the heart of the party district, making it convenient for nightlife, but that also meant it could get noisy at night. The dining options were pretty solid, offering a good selection but nothing too extraordinary.

Rooms
7.0
The rooms were soundproof, which I appreciated, but they felt quite small and were sometimes noisy.
Service
6.0
Most of the staff were very welcoming and courteous, although I did experience a bit of rudeness from some after an exhausting day.
Location
8.0
The hotel is right in the heart of the party district, which offers plenty of nightlife options, but it can get noisy.
Dining
7.0
The dining options were solid with a good variety, but nothing that stood out as exceptional.
Facilities
7.0
The hotel had decent facilities, but there wasn't anything particularly standout.
Steve
United States of America, January  2025
9.4/10

The hotel was located in a decent area that's safe and close to restaurants and bars, which I really appreciated. Unfortunately, the room we got was different than expected; it was small, had no hot water, and I had trouble with the safe. The staff was friendly, which definitely helped make up for some of the inconveniences. Overall, I felt it was a fair value for the price, but it could use some improvements.

Rooms
5.0
The room was small and not what we expected, especially since it was supposed to be a king suite with a jacuzzi bath. There was no hot water, and the safe was malfunctioning, which was a hassle.
Service
8.0
The staff was really friendly and interacted well with each other, which created a nice atmosphere.
Location
9.0
The location was perfect, safe, and close to many restaurants and bars, which I found very convenient.
Dining
6.0
The dining experience was decent but could use more staff during busy hours, as things ran out quickly.
Facilities
5.0
The facilities could use some improvements; it felt a bit moldy and not very well-kept, especially the common areas.
Friendly staff
Poor room conditions
Matt
United States of America, January  2025
8.0/10

My stay at the hotel had its ups and downs. The location was perfect, being safe and close to all the restaurants and bars, which I really appreciated. The staff was friendly and accommodating, making me feel safe during my visit. However, the rooms were a bit small and had some issues like a non-working safe and a lack of hot water. Overall, it was a decent place to stay, but there are definitely areas for improvement.

Rooms
5.0
The rooms were small but served their purpose. Unfortunately, there was no hot water during my stay, and the safe box was barely working. My room also had a tiny window looking into an inner courtyard, which didn’t provide much light.
Service
8.0
The staff was friendly and very accommodating, always keeping a watchful eye on who entered the premises, which made me feel safe, especially in a city that can be challenging at times. I did have to switch rooms, but they handled it well.
Location
9.0
The location was fantastic! It was safe and so close to all the restaurants and bars, making it convenient for exploring the area. Just wish the Wi-Fi was better, but overall it was great for planning further travel.
Dining
7.0
The dining experience was decent by Colombian standards, but they definitely need more staff during busy hours; some items ran out. Still, I enjoyed the local meats provided.
Facilities
6.0
The facilities were alright, but nothing too extensive. A pool would have been a nice touch for relaxation after long days of exploring.
Marc
United States of America, January  2025
7.4/10

The hotel has a fantastic location right in the heart of the party district, which I loved. The rooms were small but pretty much perfect for our needs, and the air conditioning worked great. The staff was generally welcoming, although I did have a bit of an off experience with one of them. Overall, it's a decent place but could use better Wi-Fi and maybe some more attention to cleanliness in common areas.

Rooms
7.0
The rooms were rather small and the layout made it a bit difficult to walk around. However, they were clean, had good air conditioning, and were just right for what we needed.
Service
7.0
For the most part, the staff was incredibly welcoming and helpful, although I did encounter one person who seemed a bit rude.
Location
9.0
The hotel is right in the heart of the party district, which is super convenient for going out. It's close to everything you might need.
Dining
7.0
I found the dining options to be pretty good with a solid selection, but the staff seemed to be stretched a bit thin.
Facilities
6.0
The facilities were decent, but the common areas could have used a little more attention to cleanliness.
Zach
United States of America, December  2024
9.0/10

I had a pleasant stay at this hotel, which is located in a lively area close to great restaurants and bars. The rooms were clean, but a bit musty without the AC. The staff was friendly and attentive, making me feel safe during my visit. The dining situation was not the best, with limited options, which could definitely be improved. Overall, it offers good value for money, but there are areas that could use some attention.

Rooms
6.0
The rooms were clean and basic enough to get the job done, but I did notice a musty smell when the AC wasn't on, and there was no proper window to let in fresh air.
Service
7.0
The staff was friendly and helpful, though communication could be a bit tricky if you don't speak Spanish.
Location
9.0
The hotel is in a perfect spot, right in the heart of the party district, making it convenient to explore the area.
Dining
5.0
The dining experience was disappointing given the limited breakfast options, especially during busy hours when items tended to run out.
Facilities
5.0
The hotel had decent facilities, but nothing stood out as particularly impressive.
Randy
United States of America, December  2024
9.4/10

My stay at the hotel was a mix of positives and negatives. The location was fantastic, right in the heart of the party district, and the rooms were clean and modern, albeit a bit small. The staff was generally friendly and accommodating, which made me feel welcome. However, I did have some encounters with rude service after a long day of travel. Overall, it was a decent value for money, but the service could definitely improve.

Rooms
8.0
The rooms were clean and modern but a bit on the small side.
Service
7.0
The staff was generally friendly and accommodating but I encountered some rudeness.
Location
9.0
Right in the heart of the party district, which was very convenient.
Dining
6.0
The dining options were just okay, and I wish there were more variety.
Facilities
7.0
Facilities were standard, nothing too extravagant but functional.
Sarah
United States of America, December  2024
7.0/10

I had a comfortable stay at the hotel, with nice, clean rooms that were just what I needed. The staff were really friendly and welcoming, making my experience more enjoyable. However, the location left a bit to be desired, as it wasn't as well-kept as I had hoped. Overall, it was a decent value for the price, but there’s definitely room for improvement in some areas.

Rooms
8.0
The rooms were quite comfortable and had good air conditioning, which was perfect for what we needed.
Service
9.0
The staff were very welcoming and courteous, which made a positive difference during my stay.
Location
5.0
The location was decent, though I found it to be rather small and not very well-kept.
Dining
7.0
The breakfast was solid, and I enjoyed some great homemade sweets, but I wish there had been a wider selection.
Facilities
6.0
The facilities were adequate but could use some upgrades to enhance the overall experience.
Tom
United States of America, December  2024
7.8/10

The hotel has a fantastic location right in the heart of the party district, which makes it easy to explore local restaurants and bars. While the staff were incredibly friendly and helpful, the rooms I stayed in were a bit of a letdown due to size and noise issues. Plus, the dining experience could use a little improvement as it often felt understaffed during busy hours. Overall, the value for money was decent, but there are some areas that need attention.

Rooms
5.0
The rooms were quite small, making it difficult to get around comfortably. I also experienced a leak from the bathroom upstairs and had to move to another room that was next to some noisy generators.
Service
9.0
The staff was very kind and welcoming, which really stood out during my stay. I felt safe here thanks to their vigilance over who enters the premises.
Location
8.0
The location was perfect for nightlife with easy access to various restaurants and bars, although it did have a slightly shady feel at times.
Dining
5.0
The dining experience was a bit disappointing, especially because it seemed like there weren't enough staff to keep up with demand during busy hours.
Facilities
6.0
Facilities seemed okay, but they definitely need to improve the Wi-Fi as it was not reliable during my stay.
Peter
United States of America, December  2024
6.0/10

I stayed at this hotel and found it to be in a decent area, but the rooms were quite small and the hot water wasn’t working during my stay. The staff was welcoming and courteous, which made up for some of the inconveniences. While the price felt reasonable, I was disappointed with the lack of hot water and some maintenance issues in the room. Overall, it was a mixed experience with good service but room shortcomings.

Rooms
5.0
The rooms were rather small, and I had to move the chair just to reach the bed. Unfortunately, there was no hot water, and the safe box was also not functioning properly.
Service
8.0
The staff were very welcoming and courteous, making me feel quite at home despite the hotel issues.
Location
7.0
The hotel is located in a decent area and is close to everything, which was convenient for getting around Medellín.
Dining
5.0
The quality of dining options was quite low, and I didn’t find much to enjoy.
Facilities
6.0
Other facilities were somewhat okay, but there is definitely room for improvement.
Brian
United States of America, December  2024
5.4/10

I had a mixed experience at this hotel. The location is perfect, right in the heart of the party district and close to all the restaurants and bars. However, the service staff seemed unfriendly and didn’t speak much English, which made things a bit tricky. The room was on the smaller side and lacked some important amenities like hot water. Overall, it could be a bit better in terms of service and room comfort, but the location is definitely a highlight.

Rooms
5.0
The room was quite small, and I had to move the chair to reach the bed. It didn't have a proper window for fresh air and unfortunately, we also faced issues with hot water and the safe box.
Service
5.0
The service was not great, as the staff rarely smiled and seemed a bit rude, especially after I traveled all day. They also didn't speak much English, so knowing some Spanish would be helpful.
Location
9.0
The hotel was in a fantastic location, right in the heart of the party district, safe, and close to all the dining options I wanted to explore.
Dining
5.0
The dining experience was pretty basic. Breakfast options were sparse, just one type of fruit, and there didn’t seem to be enough staff during busy hours.
Facilities
5.0
The hotel could use some improvement in maintaining the overall amenities. It felt moldy and not very well kept, especially the common areas.
Bobby
United States of America, November  2024
8.2/10

The hotel had a really nice overall experience, with friendly staff who made me feel safe, especially at night. The rooms were clean and basic, but they were a bit cramped and lacked hot water, which was disappointing. On the plus side, the location was perfect, close to restaurants and bars, making it easy to explore. Unfortunately, the dining options weren't great, and service could be slow at times.

Rooms
6.0
The rooms were clean and basic enough, but definitely on the small side. I had to move the chair just to reach the bed, and there was no hot water during my stay. The safe box in the room often malfunctioned, which was quite inconvenient.
Service
9.0
The service was friendly and accommodating. The staff was always watchful, which really made me feel safe in an unfamiliar area.
Location
10.0
The location was fantastic—safe and close to plenty of restaurants and bars. It was really convenient for getting around and exploring the area.
Dining
5.0
The dining experience was not up to par, as the food was quite disappointing even by Colombian standards. Service in the dining area was also slow, which added to the frustration.
Facilities
5.0
The hotel had decent facilities, but there were definitely areas that needed improvement, such as the Wi-Fi which was not up to scratch.
Jerome
United States of America, November  2024
9.0/10

The hotel had a great location, right in the heart of the party district and close to plenty of restaurants and bars. However, the room I stayed in was quite small, which made it a bit cumbersome to move around. The service was not ideal; there were noisy guests talking loudly at night. Overall, it was a decent stay that had its ups and downs.

Rooms
5.0
My room was small enough that I had to move the chair to reach the bed, and there was no hot water during my stay. The safe box wasn't functioning well, which required me to call the receptionist every time I needed to use it.
Service
5.0
The service was lacking as I encountered noise disturbances from other guests who were talking loudly on speaker phone at night.
Location
9.0
The location was perfect for those wanting to experience the nightlife, with many restaurants and bars just around the corner.
Dining
6.0
I enjoyed the fruit juice served at breakfast, but overall, the dining options were just decent.
Facilities
6.0
The hotel had a few amenities, but they were nothing extraordinary and felt somewhat basic.
Rose
United States of America, November  2024
7.6/10

I had a bit of a mixed experience at this hotel. On one hand, the location was excellent, close to many restaurants and bars, which made it super convenient. However, the room I stayed in had some issues with noise and comfort that made it hard to get a good night's sleep. The staff were friendly and helpful, but the room facilities left something to be desired.

Rooms
5.0
The room was quite small and located in a noisy area, which made resting difficult. It lacked proper amenities like hot water and the safe didn't work properly.
Service
7.0
The staff were incredibly welcoming and eager to help, although their limited English made communication a little tricky.
Location
9.0
The location was perfect, situated in a safe area that's close to plenty of restaurants and bars.
Dining
5.0
The dining options were decent, with a good selection available, but quality could have been better, as some items ran out quickly during busy hours.
Facilities
5.0
The hotel could improve its facilities as they seemed a bit dated and lacked proper maintenance.
Alexander
United States of America, November  2024
6.4/10

My stay at this hotel had its ups and downs. On one hand, the location was perfect and the staff were super friendly. Unfortunately, the rooms came with some noise issues, which made it tough to get a good night's sleep. Plus, the dining experience left a lot to be desired, despite the reasonable prices.

Rooms
5.0
I was in a room located in the interior, which meant there was quite a bit of noise that made it challenging to rest well. The space was small, so I had to move the chair to get around to my bed, and I encountered issues with the hot water as well as the safe box not working properly.
Service
8.0
The staff were incredibly welcoming and helpful throughout my stay. Even though there was a bit of a language barrier since they didn’t speak much English, they did their best to assist, and having some basic Spanish skills definitely helped.
Location
9.0
The hotel was in a safe area, perfect for accessing all the nearby restaurants and bars. I felt comfortable exploring the surroundings and found it to be a convenient spot for my trip.
Dining
5.0
The dining experience was quite disappointing, particularly by Colombia's standards. It seemed like there weren't enough staff during busy hours, leading to some food items running out, and the quality just didn't meet my expectations.
Facilities
6.0
While there weren't many notable amenities that stood out to me, I did appreciate that the hotel was generally clean. However, it was clear that the facilities could use some improvement.
Grace
United States of America, November  2024
5.6/10

The hotel is situated right in the center of the party district, making it safe and easily accessible to bars and restaurants. However, the rooms suffer from dim lighting, and the service was quite unprofessional at times. The dining options had a wide selection, but staff shortages led to items running out quickly during busy periods. Overall, it’s a convenient location for a fun night out, but the hotel has some significant areas needing improvement.

Rooms
5.0
The rooms were unfortunately quite small and dimly lit, which made it a bit difficult to feel comfortable. I had issues with hot water and the safe box was not functioning properly.
Service
5.0
The service was disappointing as the staff were often rude and unprofessional. I was switched to a different room due to issues, and they informed me that hot water would be out for the hotel for a whole day.
Location
9.0
The hotel is in a fantastic location, right in the heart of the party district, which is perfect for enjoying the nightlife. It’s close to all the restaurants and feels safe.
Dining
6.0
The dining offerings were decent with a good variety available until 10 am, but staff shortages meant that some items ran out quickly during busy times.
Facilities
5.0
While I didn't get to experience much of the hotel facilities, the hotel's amenities seemed basic and could use some upgrades.
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Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room